In recent years, domestic rural revitalization, renovation of old urban communities, renewal of underground pipelines, landscaping and other livelihood infrastructure projects have continued to expand. Traditional large excavators are bulky and cannot enter confined spaces such as narrow streets, farmyards, basements, etc. The market demand for lightweight, flexible and multifunctional micro and small excavators has experienced explosive growth. XCMG excavator machinery accurately grasps market demand, continuously improves the product matrix of small and micro excavators ranging from 1 ton to 10 tons, and firmly occupies the top sales position in the domestic small and micro excavator market with reliable quality, affordable use cost, and full coverage after-sales service, becoming an indispensable main equipment for urban and rural livelihood construction.
Unlike the heavy load operation requirements of large-scale mining, the core usage scenarios of small and micro mining are concentrated in small areas such as rural fields, urban alleys, indoor demolition, and community greening. Customers are mainly individual engineering entrepreneurs, township construction teams, and municipal landscaping companies, with extremely high requirements for equipment flexibility, oil consumption, maintenance costs, and operational barriers. The XCMG R&D team conducted field research in over a thousand counties and towns across the country, optimizing construction conditions for different regions and creating multiple unique models with tailless rotation, narrow body, and extendable tracks, perfectly adapting to narrow roads and low space operations.
Taking the popular XE18 and XE75GA small and micro excavators as examples, the XE18 micro excavator has a width of less than 1 meter and its tracks can be freely extended and retracted, making it easy to enter and exit the farm gate and basement passage. Equipped with various tools such as breaking hammers, wood grabbing tools, and spiral drills, one set of equipment can complete multiple tasks such as digging trenches, demolishing walls, planting trees, and drilling holes; The medium-sized XE75GA small excavator is equipped with an energy-saving hydraulic system, which reduces fuel consumption by 12% per hundred kilometers compared to similar products under the same operating volume. Its strong excavation power can cope with heavy-duty processes such as roadbed excavation and sand and gravel removal, balancing flexibility and efficiency. The cab of the whole machine simplifies the operation logic, making it easy for beginners to master in a short time. The suspended seats and shock-absorbing armrests greatly reduce long-term construction fatigue.
Durability and low cost are the key factors for small and micro customers to choose XCMG. The equipment chassis is made of thickened wear-resistant steel plates, and the hydraulic pipelines are equipped with protective shells to cope with rural gravel, muddy and harsh road conditions, which are not easily damaged; The core engine and hydraulic components are domestically produced and matched, and hardware and engineering machinery stores in rural areas can match accessories. The prices of routine maintenance consumables are low, and the cost of single maintenance is reduced by more than half compared to imported small and micro excavators. Many individual bosses have expressed that a XCMG excavator has a short daily cost recovery cycle, undertakes scattered municipal and rural projects all year round, and almost never experiences long-term downtime for maintenance, resulting in stronger income stability.
In order to meet the service needs of the sinking market, XCMG has established secondary service outlets covering counties and townships across the country, and set up spare parts transit warehouses in central and western counties, breaking the previous limitation of engineering machinery after-sales only covering urban areas. After rural customers report repairs, service personnel arrive at the site within 24 hours for maintenance. At the same time, they regularly conduct free equipment inspections and operation and maintenance training in rural areas to help grassroots engineering users extend the service life of equipment. For entrepreneurial users, XCMG has partnered with financial institutions to launch a low down payment and flexible installment procurement plan, reducing the entry threshold for individual businesses and further expanding the coverage of the small and micro mining market.
According to the large-scale procurement data of municipal landscaping and rural construction units, XCMG's small and micro excavation market share in the county markets of East China, Southwest China, and North China has maintained the first place for three consecutive years. Multiple township road renovation and sewage pipe network laying projects have uniformly selected XCMG small excavation equipment, which has increased construction efficiency by more than ten times compared to manual pickaxes and shovels, significantly shortening the construction period of livelihood projects. Many dealers have provided feedback that the repurchase rate of old customers is extremely high, and a device has been used for many years without major malfunctions. Colleagues around them will actively consult and purchase XCMG products, and word-of-mouth continues to drive sales growth.
Industry analysis points out that the livelihood infrastructure market has been steadily growing for a long time, and the competition in the small and micro excavator track is becoming increasingly fierce. XCMG has formed a unique competitive advantage by relying on full spectrum products, a deep service network, and cost design that fits grassroots users. In the future, XCMG will continue to upgrade its electric micro excavators and multifunctional accessory system, launch specialized models for orchard and farmland renovation, and continue to cultivate the blue ocean market for urban and rural infrastructure, using cost-effective domestic equipment to assist in rural revitalization and urban renewal construction.


Customer Service